About Wayne Tan
Operator-focused consulting for F&B businesses that need practical change.
Operator-focused consulting for F&B businesses that need practical change.
Operator-focused consulting for F&B businesses that need practical change.
Wayne Tan helps restaurant owners, cafe operators, hospitality brands, and investors improve how their businesses run — from SOPs and staff standards to profitability, POS, CRM, and AI-enabled workflows.
Wayne Tan helps restaurant owners, cafe operators, hospitality brands, and investors improve how their businesses run — from SOPs and staff standards to profitability, POS, CRM, and AI-enabled workflows.
Consulting style
Clear priorities. Practical systems. Technology only when it supports the operation.
Operations
Daily workflows, manager routines, service flow, and opening/closing discipline.
Operations
Daily workflows, manager routines, service flow, and opening/closing discipline.
People
Staff training, standards, checklists, and accountability that works during service.
People
Staff training, standards, checklists, and accountability that works during service.
Profit
Menu engineering, cost control, supplier review, and stronger commercial visibility.
Profit
Menu engineering, cost control, supplier review, and stronger commercial visibility.
Technology
POS, CRM, reporting, automation, and AI tools selected for real business outcomes.
Technology
POS, CRM, reporting, automation, and AI tools selected for real business outcomes.

