Services

Consulting services built for restaurant, cafe, and hospitality operators.

Consulting services built for restaurant, cafe, and hospitality operators.

Consulting services built for restaurant, cafe, and hospitality operators.

Restaurant Operations Audit

A practical review of service flow, prep, handovers, standards, reporting, and daily management discipline.

Restaurant Operations Audit

A practical review of service flow, prep, handovers, standards, reporting, and daily management discipline.

SOP & Workflow Development

Clear SOPs, checklists, and workflows designed for real shifts, not shelf documents.

SOP & Workflow Development

Clear SOPs, checklists, and workflows designed for real shifts, not shelf documents.

Staff Training & Service Standards

Training systems that help teams deliver consistent service and give managers coaching tools.

Staff Training & Service Standards

Training systems that help teams deliver consistent service and give managers coaching tools.

Menu Engineering & Profitability Review

Review costing, pricing, sales mix, and menu structure to improve margin confidence.

Menu Engineering & Profitability Review

Review costing, pricing, sales mix, and menu structure to improve margin confidence.

POS, CRM & Tech Stack Advisory

Choose and structure systems that improve reporting, customer retention, and team execution.

POS, CRM & Tech Stack Advisory

Choose and structure systems that improve reporting, customer retention, and team execution.

AI Tools for F&B Businesses

Identify practical AI use cases for reporting, training, content, customer follow-up, and management.

AI Tools for F&B Businesses

Identify practical AI use cases for reporting, training, content, customer follow-up, and management.

New Restaurant Opening Support

Support opening plans, readiness checklists, SOPs, and team preparation before launch.

New Restaurant Opening Support

Support opening plans, readiness checklists, SOPs, and team preparation before launch.

Business Turnaround Strategy

Prioritise the operational, financial, and people changes most likely to stabilise performance.

Business Turnaround Strategy

Prioritise the operational, financial, and people changes most likely to stabilise performance.

Wayne Tan

F&B business consulting for Malaysian restaurants, cafes, hospitality teams, and investors who need clearer systems and stronger profits.

© 2026 Wayne Tan. Practical consulting for F&B operators.